
It was the switch
The fan runs off the light, or a switch was off. Nothing wrong with anything, and now you know which switch it is.

A dead fan is the easy one. A fan that runs and changes nothing is the one causing damage.
Bathroom or laundry exhaust fan not turning on, gone noisy, or running while the room still steams up? Here is what each one means and which of them is quietly putting water into your ceiling. Newcastle, Lake Macquarie, Maitland and Port Stephens.
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A stalled motor keeps drawing power and turns it into heat, in a ceiling, usually surrounded by insulation and dust. Turn it off at the wall and leave it off. Someone hurt or you can see smoke: call 000. Anything else here: ring us.
The second one is the reason a fan can look perfectly healthy while mould spreads across the ceiling and the paint starts to lift. People replace extractor fans for years without fixing it, because the fan was never the fault.
The usual cause is simple: the flexible duct above the ceiling has come off the fan or off the roof vent, or on some older homes it was never run outside at all and just blows into the roof space.
All from the floor. Nothing here needs a ladder or the roof space.
Most bathroom fans are wired to come on with the light, so there is nothing separate to turn on. Others have their own switch, sometimes unlabelled, sometimes a three-gang plate where the middle one is the fan.
If the light works and the fan does nothing on the same switch, the supply is reaching the fitting and the fan itself has failed.
The simplest test there is, and it separates the two problems. Switch the fan on and hold a single sheet flat against the grille.
You do not need to go into the roof to suspect this. Any of these point the same way:
Open the switchboard door only, never unscrew a panel, and leave anything labelled Solar or Battery alone. A switch is ON when the lever points up. Exhaust fans usually sit on the lighting circuit, so if the bathroom light works the circuit is fine and the fault is at the fan.
If a lever is down, push it firmly up. If it snaps back, leave it off and ring us. Safety switch keeps tripping >

The fan runs off the light, or a switch was off. Nothing wrong with anything, and now you know which switch it is.

Dead, or turning but moving nothing. Replacing it is quick, and a modern one is quieter and shifts far more air.

The fan works and the ceiling is still getting wet. We check the duct above and run it out properly.
Get it checked >Tell us what is going on. We ring you back, usually the same day.
The motor has seized or the connection has failed. Either way it is wired in above a bathroom ceiling, so it is licensed work rather than a swap you can do.

We check what is happening above the ceiling and duct it out properly. Replacing the fan without fixing that just gives you a newer fan and the same mould.

Three-in-one units run hot in a small space. If the housing has discoloured or the lamps flicker, it is worth looking at rather than fitting another lamp.

The cheapest time to duct it properly is while the ceiling is open. Getting the fan right during the job costs a fraction of chasing mould afterwards.
Renovation wiring >
Renting? Mould in a bathroom is worth reporting in writing, and it is worth saying whether the fan runs at all. A fan that runs but does nothing is easy to dismiss as a cleaning problem when it is not.
Property managers: recurring bathroom mould is usually a ventilation fault rather than a tenant one. We check the fan and where it actually vents, and report what we find with photos, so the same complaint does not come back every winter. Property maintenance >
Most are wired to run with the light, so check whether it is on the same switch. If the light works and the fan does nothing, the motor or its connection has failed.
It is moving air but not moving it outside. Usually the duct has come off in the roof space, or it was never ducted outside at all, so the moisture goes into your ceiling.
Worn bearings, or a build-up of lint and dust on the blades. A fan that has got louder over time is on its way out and they are not expensive to replace.
It has a run-on timer, which is deliberate and a good thing. It clears the steam after you leave. Most can be adjusted.
Often it starts as one. If the fan is dead, undersized or not ducted outside, the moisture stays in the room and the ceiling. Fixing the fan is usually the first step.
No. It is wired in, it is usually on a lighting circuit, and in a bathroom the wiring rules are stricter. It is licensed electrical work in NSW.
Tell us whether it runs at all and whether the room still steams up. We will ring you back, usually the same day.
In a hurry? Ring 0400 232 172, any hour, and a person answers.